Senior Living Help in Hampton Roads — Local, Personal, Free
A locally-owned advisor who tours communities with you, negotiates rates, and stays involved long after the decision is made — always free for your family.
Who We Are
Compass Senior Solutions is a locally-owned senior living advisor based in Hampton Roads, Virginia. Founder Andrew Mace and his team help families across Virginia Beach, Norfolk, Chesapeake, Suffolk, Hampton, Newport News, and Williamsburg find the right assisted living community, memory care home, residential care home, independent living option, or in-home care provider — all at no cost to your family.
We tour communities alongside you, read the fine print on contracts, negotiate rates and incentives, and stay involved long after move-in day. Call (757) 235-3065.
Frequently Asked Questions
Common questions from families navigating senior living and home care in Hampton Roads.
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No. Our guidance comes at no cost to your family — for senior living placement, home care matching, and everything in between. We’re compensated by the senior living community when a placement is made, similar to how a real estate agent works. You pay nothing at any stage of the process, with no hidden fees.
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Compass is locally owned and operated — not a national call center or a referral directory. We act as your family’s full liaison from the very first conversation through move-in and beyond. That means we get to know your situation, help identify the right communities, tour alongside you, negotiate rates on your behalf, and coordinate the details after you choose a place. Our service doesn’t stop the moment you sign a contract. We stay involved and stay reachable. That kind of start-to-finish care is something you simply won’t find with a national service.
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Compass serves Virginia Beach, Norfolk, Chesapeake, Hampton, Suffolk, Newport News, and Williamsburg — the full Hampton Roads region. Our advisors have deep, firsthand knowledge of senior living communities throughout the area and are familiar with the local care landscape in each city.
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Compass helps families explore the full range of senior living and care options — not just one or two. That includes assisted living, memory care, independent living, respite care, residential care homes (sometimes called adult care homes or group homes), and in-home care.
situation. And just like our placement service, it comes at no cost to your family.
If you’re not sure which option is the right fit, that’s exactly what we’re here to help you figure out.
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Urgency is something we understand well. Senior care situations don’t follow a convenient timeline — whether a hospital is pressing for a discharge plan, a family is navigating a sudden health change, or things at home have become unsafe, we’re ready to move when you need us.
In most cases, we can begin the conversation the same day you reach out, help identify communities or home care providers with immediate availability, and keep your family focused on making a good decision rather than a rushed one.
We move quickly without cutting corners. Families in urgent situations receive the same thorough, personalized guidance as anyone else — just on an accelerated timeline. Call us directly at (757) 235-3065.
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This is actually one of the most common situations we see — and it’s exactly where we can help most.
Our advisors take time to understand the full picture: your loved one’s health, cognitive status, daily functioning, social needs, and what the family can realistically manage. From there, we help identify which care options make sense — and which ones to rule out.
You don’t need to have it figured out before reaching out. That’s what we’re here for.
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Yes, and this is an area where many families leave significant money on the table without realizing it.
Veterans and surviving spouses may qualify for the VA Aid & Attendance benefit — a financial benefit that can provide up to $2,300 or more per month to help cover the cost of assisted living or in-home care. Many families we work with have no idea this benefit exists, or they assume it’s too complicated to access.
We help families understand whether their loved one may qualify and connect them with the right VA-accredited resources to get the process started. Hampton Roads has a strong Veteran community, and making sure families get what they’ve earned is something we take seriously.
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Costs vary depending on the community, the level of care, and the type of living arrangement — but in Virginia Beach and the surrounding Hampton Roads area, assisted living typically ranges from $3,500 to $6,000 per month. Memory care communities generally run higher, often $5,000 to $7,500 or more per month, due to the additional staffing and specialized programming involved.
These are base rates. Costs can increase based on care needs, medication management, or additional services a resident requires.
One thing families are often surprised to learn is that Compass helps negotiate rates on your behalf — and because we work with many communities directly, we often have insight into pricing flexibility that families searching on their own wouldn’t have access to.
We’re happy to walk you through what to expect and help you plan accordingly. There’s no cost to you for that conversation.
Local and Personalized Experience.
Most senior placement services in Virginia are routed through national call centers far from Hampton Roads. Ours isn’t. We’re local — we’ve toured the communities ourselves, we know the directors by name, and we’ve watched how the staff treats residents on a Tuesday afternoon. When we recommend a community for your loved one, it’s based on real firsthand experience — not a national database.
Before we ever suggest a community, we take the time to understand your family’s specific situation: medical needs, care level, budget, location preferences, even small things like whether your dad wants a place with a workshop or your mom needs a quiet courtyard. And we stay in touch long after the move — because the right fit on paper isn’t always the right fit in practice. Everything Compass does is offered at no cost to your family.
What Our Clients Are Saying.
“We are forever grateful that we found Andrew. He navigated the very tricky process of finding the perfect home for our sister, and he hit a home run. She is perfectly matched where she is and well taken care of, far better than any institution could ever dream of. She’s happy, she’s well fed, she’s comfortable and we can’t imagine how her life would be without Andrew‘s assistance. Don’t hesitate to contact Andrew for any of your placement needs. He is kind, professional, caring and courteous. This is obviously his passion in life.”
— Lisa R.
Senior Living Placement
Serving Our Local Seniors
Senior Living Placement
Finding the right Hampton Roads community is one of the most important decisions your family will ever make. We narrow the options to a handful that actually fit your loved one’s care level, budget, and personality — then walk with you through every tour, every contract, every decision. Always free for your family.
Expert Senior Advocacy
We act as your family’s advocate from the first conversation forward. That means scheduling tours that fit your schedule, reading the fine print on contracts, negotiating rates and move-in incentives, and being available after the move when questions come up. You should never feel like you’re handling this alone.
Resources and Referrals
Senior care doesn’t stop the day a community is chosen. We connect families with vetted Hampton Roads partners — in-home care agencies, mobile physicians, movers, downsizing specialists, and VA benefit experts — so every piece of the transition falls into place. Same warm guidance. Still no cost.
We believe every senior deserves to be treated with dignity, and every family deserves someone genuinely in their corner. That’s what we’re here for — honest guidance, real advocacy, and support that doesn’t stop once a decision is made.
How is Compass free? We’re paid by the senior living community after a successful placement — never by your family.
It’s the same way a real estate buyer’s agent is paid at closing. No fees, no contracts, no obligation — if a community we recommend isn’t right, you walk away.
Areas We Serve
Compass Senior Solutions helps families across Hampton Roads find the right senior living option — free, personalized, and without pressure. We serve families in:
Virginia Beach · Norfolk · Chesapeake · Hampton · Newport News · Williamsburg